Privacy Policy

EffectiveDate: April 7, 2022

This Privacy Policy(“Privacy Policy”) describes the types of information Clear Mobile, LLC d/b/a ClearWireless (“Clear Wireless,” the “Company,” “we,” “us,” or “our”) collects fromor about you. It also explains how Clear Wireless may use and disclose suchinformation, as well as your ability to control certain uses and disclosures.This Privacy Policy applies to our telecommunications and internet products andservices, our devices, our Clear Wireless-branded apps, and our website,including your online account (collectively, “Services”). Please take a momentto review the terms of our Privacy Policy, as they apply to you when you usethe Services. Clear Wireless may change its Privacy Policy from time to time,so check this page regularly for updates.

Table of Contents

  • Personal Information We Collect     About You
  • Sources of Personal Information We     Collect
  • Our Use of Your Personal     Information
  • How We Share, Sell, or Allow     Access to Your Personal Information
  • How You Might Share Your Personal     Information with Third Parties
  • Your Advertising Choices
  • CPNI Disclosure
  • Your Access, Deletion, and Consent     Options
  • California Consumer Privacy Rights
  • How We Protect Your Personal     Information
  • Children’s Information
  • Privacy Policy Changes
  • How to Contact Us

Personal Information We Collect About You

Depending on how you interact with us or our Services, we maycollect Personal Information from or about you. “Personal Information” isinformation that can be used on its own or with other information to identify,contact, or locate a single person, or to identify an individual in context.Personal Information does not include information that is not used to identifyyou, such as aggregate, de-identified, or anonymous information.

InformationWe Automatically Collect. Information we may automatically collect about youincludes:

  • Identity Information, such as your name, title, date     of birth, gender, and preferred language.
  • Government-Issued Identification     Information,     such as your Social Security number or government-issued identification     information.
  • Lifeline Eligibility Information, such as documentation of     participation in an eligible government low-income or financial assistance     program or documentation demonstrating proof of income, which will only be     used to determine Lifeline eligibility.
  • Contact Information, such as your mailing address,     billing address, email addresses, and telephone numbers.
  • Payment Information, such as credit and debit card     information or other financial payment information, depending on the form     of payment you choose.
  • Billing Information, such as purchase and order     history, billing information related to Call Detail Records, and IDs     associated with billing and payments.
  • Account Profile Information, such as your username or similar     identifier and your account password.
  • Correspondence Information, including information you may     provide to us when you communicate with us through our website, via email,     over the phone, or through postal mail, such as questions, concerns, and     issues and your intended or actual use of our Services, as well as records     of your communications with us.
  • Marketing and Communications Information, such as your preferences in     receiving marketing, promotions, and sales offers from us and our     marketing partners.
  • Information on Device, including any content stored on     your Device when you relinquish, exchange, return, or recycle your Device     or provide it to us or our vendors for maintenance. We do not access, use,     disclose, share, sell, or retain this information, but you should remove     or otherwise safeguard any Personal Information on your Device before     giving your Device to us or our vendors.

InformationYou Provide. Informationwe may collect that you provide us includes:

  • “Customer Proprietary Network     Information” or “CPNI”,     including information related to your use of the Company’s voice and text     services, such as quantity of use, technical configuration, the types of     Services you have, device location, and destination of communications     (collectively, “Call Detail Records”) and related billing information.
  • Usage Information, such as non-CPNI information     about your use of the Services, including the date and time of your use,     frequency of use, and the amount of data you use, and your activity on     your device.
  • Online Activity Information, such as information about your     activity while using the Services, including websites you visit and     activity on those sites, use of Clear Wireless-branded preinstalled     applications, apps you purchase, download, and use, and your interaction     with our communications and advertisements. Review “Your Advertising     Choices and Consent Preferences” below for more information.
  • Location Information, such as the location of your     device when it is connected to or using Global Positioning Satellites     (“GPS”), the Company’s wireless network, or other location technology.
  • Device and Computer Information, including your internet protocol     (“IP”) address, browser type, operating system, software version, device     type, model, or identifier, signal strength, power (on/off) status, and     information about devices you tether to your device.

Informationfrom Other Sources. Information we may collect about you from other sourcesincludes:

  • Information from Affiliates,     Partners, and Service Providers,     such as business partners, retailers where you purchased the Company’s     Services or devices, analytics vendors, advertising networks, and search     information providers, including the information you provide those     entities or that they automatically collect.
  • Information from Trusted Third     Parties, including     information from commercially available sources, such as social media     platforms, public databases, or data aggregators, which may include your     demographic information, media consumption, previous purchases, shopping     habits, loyalty program information, lifestyle preferences and interests, social     media activity, or information to validate or update the information we     collect from or about you.

Sources of Personal Information We Collect

We may obtain Personal Information about you from a variety ofsources and in a variety of ways.

Information from You. You may give us Personal Information, such as IdentityInformation, Government-Issued Identification Information, Lifeline EligibilityInformation, Contact Information, Payment Information, Billing Information,Account Profile Information, Correspondence Information, and Marketing andCommunications Information when you:

  • Apply for or subscribe to our     Services;
  • Create an online account with us;
  • Purchase products and Services     from us;
  • Communicate with us, including     through our “Contact Us” page (do not submit any sensitive Personal     Information, such as passwords, Social Security numbers, health     information, or financial information, through the “Contact Us” page);
  • Subscribe to our mailing lists or     otherwise agree to receive marketing communications from us;
  • Participate in our sweepstakes and     promotions; or
  • Complete our surveys or rate our     products and Services.

Information from Your Useof Our Services. When you use or interact with our Services, we mayautomatically collect Personal Information, such as CPNI, Usage Information,Online Activity Information, Location Information, and Device and ComputerInformation, using our network management technology and third-party analyticsand advertising tools, which may use cookies, web beacons, pixel tags, logfiles, local shared objects (Flash cookies), HTML5 cookies, or othertechnologies to automatically or passively collect information about your useof and interaction with the Services. Review “Your Advertising Choices andConsent Preferences” below for more information.

Information from ThirdParties and Publicly-Available Sources. We may collect Personal Information fromaffiliates, partners, service providers, and third parties, including socialmedia platforms, data aggregators, public databases, and other commerciallyavailable sources. We may combine the various types of Personal Information wereceive from or about you, including information you provide to us, informationwe automatically collect through our Services, and information from third partysources, and use or share it as described in this Privacy Policy.

Our Use of Your Personal Information

Except as otherwise prohibited by law or regulation, and subjectto your instructions to us, Clear Wireless may use your Personal Informationfor the business purposes and commercial marketing purposes described below.

Business Purposes. We may use your Personal Information for thefollowing business purposes:

  • Verify Eligibility and Subscribe     You to Our Service. To     verify your eligibility for the Lifeline program and subscribe you to our     service, including to execute requests to port your phone number.
  • Provide Services. To provide you with our     Services, including to initiate and render our Services, to maintain and     manage our network, to anticipate and resolve problems with our network,     information technology, and Services, to optimize our Services for     devices, operating systems, web browsers, and apps, and to interact with     third party services, at your request.
  • Administration. To conduct analysis to     understand the usage and operations of our Services, to develop new     products or services, to improve our business, content, products, and     Services, to determine compensation for our employees and agents, for     training or quality assurance, and to process your Lifeline application     and/or renewal.
  • Customer Service. To respond to your questions     and comments, send messages about your account status, alert you about     technical issues, or otherwise contact and communicate with you when     necessary.
  • Billing and Payments. To process your purchases,     including through use of cookies, bill and collect for purchases, complete     payments, confirm your orders, and deliver products or Services to you.
  • Prevention and Detection of     Unlawful and Unauthorized Use. To     prevent and detect fraud, abuse, and other unlawful and unauthorized use     of our Services, including to investigate possible violations of and     enforce our Terms and Conditions and any other contracts, and to otherwise     protect the security or integrity of the Services, our business and     property, and our rights and interests, and those of you, our other     customers, and other carriers.
  • Comply with Legal and Regulatory     Obligations. To     comply with our legal and regulatory obligations which arise from time to     time, including responding to legal process, such as subpoenas, court     orders, or search warrants.
  • Emergency Situations. To respond to 911 requests     and for other emergencies or exigencies, in cases involving danger of     death or serious physical injury to you or any other person.

Commercial MarketingPurposes. Wemay use your Personal Information, including your Identity Information, ContactInformation, CPNI, Usage Information, Online Activity Information, LocationInformation, Device and Computer Information, and Marketing and CommunicationsInformation for the following commercial marketing purposes:

  • Generic Advertising. To advertise our products     and Services to you through nontargeted website ads, direct mail, email,     or manual, autodialed, or prerecorded calls and texts, each with your     consent, where necessary.
  • Interest-Based Advertising. To serve you promotional     offers, content, advertisements, and other marketing about our products     and Services or those of our affiliates, partners, and third parties,     tailored to your interests, on websites, applications, social media, and     online services you use or through direct mail, email, push notifications,     or manual, autodialed, or prerecorded calls and texts, each with your     consent, where necessary. We may combine the information we receive from     and about you to improve our interest-based advertising to you and to     serve promotional offers, content, advertisements, and other marketing to     people whose interests or characteristics are similar to yours.
  • Surveys, Sweepstakes, and Message     Boards. To     administer and enable you to participate in surveys and polls,     sweepstakes, contests, and giveaways, and message boards, where you have     agreed to this. We may sometimes use a Service Provider to conduct surveys     and polls or sweepstakes, contests, and giveaways, but they will be     prohibited from using your Personal Information for any other purpose.
  • Analyze and Maintain Accuracy. To track the use of our     Services, to better understand who is using our Services and how our     Services are being used, to measure, analyze, and optimize the     effectiveness of our marketing and advertising, and to maintain the     accuracy of the information we collect.
  • Aggregate and De-Identify. To create aggregate or     de-identified datasets.

We may use your PersonalInformation as otherwise described to you at the time of collection, with yourconsent. Review “Your Advertising Choices and Consent Preferences” below formore information.

How We Share, Sell, or Allow Access to Your Personal Information

Except as otherwise prohibited by law or regulation, and subjectto your instructions to us, Clear Wireless may share, sell, or allow access toyour Personal Information for the business purposes, commercial marketingpurposes, and additional purposes described below.

Business Purposes. We may share your Personal Information for thefollowing limited business purposes:

  • Affiliates. With our affiliates for     business, operational, and legal purposes.
  • Service Providers. With Service Providers that     provide business, professional, or technical support functions for us,     help us operate our business and provide the Services you request from us,     or administer activities on our behalf, including network operations,     website hosting, database management, billing and payment processing,     sending and receiving communications, analysis of our Services, and     delivery of products and Services. We do not authorize Service Providers     to use or disclose the information, except as necessary to perform     services on our behalf.
  • Protect Our Services and Users. With governmental     authorities or other entities if we believe disclosure is necessary or     appropriate to protect against fraudulent, malicious, abusive,     unauthorized, or unlawful use of our products and Services, to protect our     network, databases, Services, devices, users, and employees from physical     or financial harm, and to investigate violations of our Terms and     Conditions or other contracts.
  • Legal Rights and Obligations. With governmental     authorities, auditors and third-party identity verification services, credit     bureaus or collection agencies, and other entities to the extent necessary     to respond to subpoenas, court orders, search warrants, or other legal     process, in response to a request for cooperation from law enforcement or     another government agency, to comply with legal and regulatory     obligations, including identity verification, to prevent fraud and     identify theft, to protect, advanced, or defend our rights or the rights     of others, to recover payment for previously-billed products and Services,     to facilitate or verify the appropriate calculation of taxes, fees, or     other obligations due to any and all local, state, or federal governments     and governmental agencies, and as otherwise permitted and required by law     or regulation.
  • Emergencies. With governmental authorities     or other entities in cases involving danger of death or serious physical     injury to you or any other person, to respond to 911 requests, and for     other emergencies or exigencies.
  • Caller ID. With the individuals or     entities you call or text, limited to your name and telephone number.

Commercial MarketingPurposes. Wemay share or sell your Personal Information with our affiliates or selectmarketing partners for our or their commercial marketing purposes. We may alsoallow these marketing partners to access Personal Information from your use ofour Services when we use their analytic and advertising tools, such as cookies,web beacons, pixel tags, log files, local shared objects (Flash cookies), HTML5cookies, or other technologies that automatically or passively collectinformation. These third parties may use your Personal Information to delivergeneric or interest-based advertisements and marketing to you about theirproducts or services or the products or services of their marketing partners.They may also share or sell your personal information with their affiliates,service providers, and partners. We do not have access to, or control over, theuse of your information by these third parties. The collection and use of yourinformation by third parties is subject to those third parties’ privacypolicies. If you wish to stop communications from such third parties, you willneed to contact those third parties directly. Review “What are your advertisingchoices and consent options?” below for more information. You can opt out ofour sharing or selling of your Personal Information for commercial marketingpurposes by visiting and completing our Do Not Sell My Personal Informationform or submitting a request in writing using the contact information providedin the “Your Access, Deletion, and Consent Options” or “California ConsumerPrivacy Rights” sections below.

Aggregate andDe-Identified Information. We may also share aggregate or de-identified information,which does not constitute Personal Information, with third parties for thefollowing purposes:

  • to measure, analyze, and improve     our products or Services;
  • to track to the use of our     Services;
  • to better understand who is using     our Services and how our Services are being used;
  • to understand who is using our     Services;
  • for marketing and analytic     purposes;
  • to assist universities,     laboratories, think tanks, and other entities that conduct networking,     social, behavioral, environmental, and other types of scientific research;
  • to assist municipalities,     government, or other entities that may use this data for purposes, such as     municipal and transportation planning and emergency and disaster response     coordination; or
  • to complete or provide additional     information for external reports.

Commercial MarketingPurposes. We mayshare your Personal Information with external parties for the followingadditional purposes:

  • Sale or Transfer of Business or     Assets. With our     professional advisers in connection with a corporate transaction, such as     a sale, assignment, divestiture, merger, bankruptcy, consolidation,     reorganization, liquidation, or other transfer of the business or its     assets. If another entity acquires the Company or any of our assets, your     Personal Information may be transferred to such entity. In addition, if     any bankruptcy or reorganization proceeding is brought by or against us,     such information may be considered an asset of ours and may be sold or     transferred to third parties. Should such a sale or transfer occur, we     will use reasonable efforts to try to require that the buyer or transferee     use your Personal Information in a manner that is consistent with this     Privacy Policy.
  • Other Circumstances. We may also use your     Personal Information in other circumstances, as disclosed and explained to     you at the point of collection and with your consent, where necessary.

How You Might Share Your Personal Information with Third Parties

When using our Services, you may choose to use or accessservices offered by third parties, such as websites, applications, retailers,or the networks of other carriers (such as when you are roaming). In somecases, our Services may have links to websites operated by third parties orplugins for social media services, such as the Facebook Like button. When youinteract with third-party services, you may be providing your PersonalInformation to those third parties or they may be automatically collecting yourPersonal Information, such as your IP address or browsing activity. Thoseservices operate independently of our Services, and your Personal Informationwill be governed by their privacy policies, not this Privacy Policy. Weencourage you to review the privacy policies of any third-party services thatyou use to better understand their privacy practices.

Your Advertising Choices

Interest-Based Advertising. To understand your choices related to interest-basedadvertising on our Services or across other websites and online services,please review the following:

  • To opt out of collection and use     of your Personal Information for interest-based advertising by companies     participating in the Digital Advertising Alliance (“DAA”), please visit     optout.aboutads.info or click on the DAA icon when you see it on an online     ad.
  • To opt out from the use of     Personal Information about your online activities for interest-based     advertising by Network Advertising Initiative (“NAI”) member companies,     please visit optout.networkadvertising.org.
  • To opt-out of the use of your     mobile device ID for targeted advertising, please see     www.aboutads.info/appchoices.
  • We use Google Analytics to Measure     and Improve Marketing and Advertising and Understand Use of Our Services,     including the following Google Analytics features: Google AdWords, Google     Display Network Impression Reporting, DoubleClick Platform Integrations,     and Google Analytics Demographics and Interest Reporting. To prevent your     Personal Information from being used by Google Analytics for these     purposes, add the Google Analytics opt-out plugin to your browser,     available at tools.google.com/dlpage/gaoptout.
  • You may be able to adjust your     browser, computer, or device settings to disable cookies, remove or     prevent the storage of HTML5, or control other advertising and analytics     technology to stop or reduce the amount of interest-based advertising you     receive, but doing so may prevent you from using certain features of our     Services.
  • To manage flash cookies, visit     Adobe’s Global Privacy Settings Panel.

Please note thatexercising these choices may not prevent you from receiving all advertising;you may continue to receive generic advertising from us or interest-basedadvertising from third parties, depending on how they operate.

Do Not Track. Because Do Not Track (“DNT”) and similar signals donot yet operate according to common, industry-accepted standards, we do notrespond to DNT signals.

CPNI Disclosure

Under federal law, you have the right, and Clear Wireless hasthe duty, to protect the confidentiality of your CPNI. The Company is permittedto use or disclose your CPNI for certain purposes without further notice orconsent, including to provide you with our Services, to protect you, othersubscribers, the Company, and other carriers from fraud, abuse, or unlawful useof the Services, and in an aggregate form. The Company does not use your CPNIfor other purposes.

You can request access to your CPNI by calling 1-888-341-3471 or emailingsupport@clearwireless.com. We will not disclose your Personal Information whenyou call us except when you provide a password. If you do not provide apassword, we may not release your Personal Information to you except by sendingit to your address of record or calling you at your telephone number of record.Be sure to use a strong password with your online account profile and not oneyou use for other services. We may disclose your Personal Information to anauthorized agent that you have designated in writing to us.

Your Access, Deletion, and Consent Options

We offer the following choices and consent options related tohow we handle your Personal Information:

  • You may request, up to two times     each year, that we disclose to you the categories and specific pieces of     Personal Information that we have collected about you, the categories of     sources from which your Personal Information is collected, the business or     commercial purpose for collecting your Personal Information, the     categories of Personal Information that we disclosed for a business     purpose, any categories of Personal Information that we sold about you,     the categories of third parties with whom we have shared your Personal     Information, and the business or commercial purpose for selling your     Personal Information, if applicable.
  • You may correct select Personal     Information we have collected from you, such as your Contact Information,     Payment Information, and Account Profile Information, using the contact     information below or by logging-on to your account at www.clearwireless.com.
  • You may request that we delete any     Personal Information that we have collected from you, subject to     exceptions to such deletion requests for our business purposes.
  • You may update your contact     information or opt-out of being contacted with marketing communications     (including manual, autodialed, and prerecorded calls and texts; emails;     and direct mail) using the contact information below, by replying “STOP”     to our text messages, or by unsubscribing from our email communications     following the unsubscribe instructions contained within our emails.
  • You may request to opt out of our     sale of your Personal Information to third parties, and to our affiliated     companies that do not share the same brand name, for their direct     marketing purposes. If you opt out, it means that we will not share your     Personal Information with such third parties to use for their purposes     going forward unless you later direct us to do so. To opt out, visit and     complete our Do Not Sell My Personal Information     form or submit a request in writing using the contact     information below.
  • Your authorized agent may submit a     request on your behalf, after submission of proof of authorization.

To take advantage of anyof the foregoing choices and options, please contact us at 1-888-341-3471,support@clearwireless.com, or Clear Wireless, 1050 E 2nd St, #239,Edmond OK 73034. If you exercise any of the foregoing rights, we will notdiscriminate against you, such as by denying you access to our products orServices or restricting your access to products or Services of certain pricingor quality.

Your instructions to limit the use of your Personal Information will beprocessed as soon as reasonably practicable. Limiting our use may not preventyou from receiving all advertising; you may continue to receive genericadvertising from us or interest-based advertising from third parties, dependingon how they operate. We are not responsible for informing third parties(including our affiliates, service providers, or partners) with whom we havealready shared your Personal Information of any changes requested pursuant tothis section, or for removing information from or causing information to beremoved from the databases or records of such entities. If you receivemarketing communications from these entities, you must opt-out directly withthose affiliates. Opting out will not affect our provision of Services to you.

 

California Consumer Privacy Rights

Your Rights. If you are a California resident, you can take advantageof the following rights:

  • You may request, up to two times     each year, that we disclose to you the categories and specific pieces of     Personal Information that we have collected about you, the categories of     sources from which your Personal Information is collected, the business or     commercial purpose for collecting your Personal Information, the     categories of Personal Information that we disclosed for a business     purpose, any categories of Personal Information that we sold about you,     the categories of third parties with whom we have shared your Personal     Information, and the business or commercial purpose for selling your     Personal Information, if applicable.
  • You may request that we delete any     Personal Information that we have collected from you, subject to lawful     exceptions to such deletion requests.
  • You may request, up to one time     each year, information about our sharing of Personal Information about you     with third parties for the third parties’ direct marketing purposes. We     will not share Personal Information about you with third parties for their     direct marketing purposes if you instruct us not to do so.
  • You may request to opt out of our     sale of your Personal Information to third parties, and to our affiliated     companies that do not share the same brand name, for their direct     marketing purposes. If you opt out, it means that we will not share your     Personal Information with such third parties to use for their purposes     going forward unless you later direct us to do so. To opt out, visit and     complete Do Not Sell My Information     or submit a request in writing using the contact information below.
  • Your authorized agent may submit a     request on your behalf, after submission of proof of authorization, in     accordance with California law.

To take advantage of anyof the foregoing rights, please contact us at 1-800-341-3471, support@clearwireless.com,or Clear Wireless, 1050 E 2nd St, #239, Edmond OK 73034. If youexercise any of the foregoing rights, we will not discriminate against you,such as by denying you access to our products or Services or restricting youraccess to products or Services of certain pricing or quality.

Personal Information Disclosures. For purposes of compliance withthe California Consumer Privacy Act, in addition to other details described inthis privacy policy, we make the following disclosures:

  • We collect the following     categories of Personal Information:
        Identifiers, financial information associated with you, characteristics     of protected classifications under California or federal law, commercial information,     internet or other electronic network activity information, geolocation     data, audio and visual information, professional or employment-related     information, and inferences drawn from the other information to create a     profile about consumers.
  • We disclose the following     categories of Personal Information for a business purpose:
        Identifiers, financial information associated with you, characteristics     of protected classifications under California or federal law, commercial     information, internet or other electronic network activity information,     geolocation data, audio and visual information, and professional or     employment-related information.
  • We sell the following categories     of Personal Information:
        Identifiers, commercial information, internet or other electronic     network activity information, geolocation data, and inferences drawn from     the other information to create a profile about consumers.

How We Protect Your Personal Information

We maintain reasonablephysical, technical, and procedural safeguards to help protect against loss,misuse, or unauthorized access, disclosure, alteration, or destruction of yourPersonal Information. We encrypt and hash all passwords and encrypt thetransmission of all online account communications and sensitive information (suchas credit card information) in a secure way. We only retain your PersonalInformation for as long as we believe is reasonably necessary to fulfill thepurposes we collected it for, including for the purposes of satisfying anylegal, accounting, or reporting requirements we are subject to, as well as toresolve disputes and enforce our agreements. The Personal Information wecollect from or about you is stored on servers in the United States, subject tothe laws of the United States. Electronic access to the databases and physicalaccess to the servers on which this Personal Information is stored arerestricted to those employees, agents, contractors, service providers, andother third parties who have a business need for such access. They will only accessand use your Personal Information on our instructions and they are required tokeep your Personal Information confidential. If third parties require the useof CPNI or other Personal Information, we require that such third parties takereasonable measures to protect the confidentiality of that information. Whilewe make every effort to help ensure the integrity and security of our networkand servers, we cannot guarantee their security, nor can we guarantee thatinformation you supply will not be intercepted while being transmitted over ournetwork or the internet.

Children’s Information

Our Services are notdirected toward children and we do not knowingly collect Personal Informationfrom children under 13. If you are a parent or guardian of a child under 13that has provided us with Personal Information without your consent, pleasecontact us at 1-888-341-3471 or at support@clearwireless.com to have thechild’s information deleted.

Privacy Policy Changes

We reserve the right tomodify this Privacy Policy at any time. When we do, we will post the changes onthis page and will indicate at the top of this page the date those terms willbecome effective. We will give you advance notice of any material changes byemail, where possible, but reserve the right to make such modificationsimmediately if required. It is your responsibility to regularly check this pageto determine if there have been changes to the Privacy Policy and to reviewsuch changes.

How to Contact Us

If you have any questionsor concerns about this Privacy Policy or how we treat your PersonalInformation, please contact us using the following information: Email: support@clearwireless.com

Phone: 1-888-341-3471 or 611 from your device during normal business hours:
Monday – Saturday: 8AM – 5PM EST
Sunday: 10AM – 5PM EST

Mail:
Clear Wireless
1050 E 2nd St,#239, Edmond OK 73034

 

*LEGAL NOTES
Clear Wireless Affordable Connectivity Program (ACP) offering is a supported service - a government benefit program. Only eligible consumers may enroll in ACP. ACP service is limited to one per household and is non-transferable. Proof of income or qualified program participation may be required for enrollment. UNLIMITED DOES NOT MEAN UNREASONABLE USE. To ensure that all customers have access to reliable services provided at a reasonable cost, you may not use our service in a manner that interferes with another Clear Wireless mobile customer’s use of our service or disproportionally Clear Mobile, LLC’s network resources. Clear Mobile, LLC reserves the right, without notice or limitation, to terminate data usage or individual calls, or after providing notice to you, offer you a different service plan with no unlimited usage components, limit data throughput speeds or quantities, or deny, terminate, end, modify, disconnect, or suspend your service, or decline to renew your service, if you engage in any of the prohibited voice or data uses detailed below or if Clear Mobile, LLC, in its sole discretion, determines action is necessary to protect its wireless networks from harm or degradation. Clear Wireless may limit, alter, or discontinue your service if you generate abnormally high call volumes, abnormally long average call lengths, calls with abnormally high costs, abnormally high data use, or other disproportionate use when compared to those of other customers of Clear Wireless. BROADBAND DATA. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. The actual performance of an individual customer’s wireless data service may vary based on reception, technology, network traffic, and a number of other factors. Clear Wireless does not guarantee the speeds of the data services it provides. Other terms & conditions may apply. PROMOTIONAL OFFER SUBJECT TO LOCATION OF RESIDENCE AND ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP). The ACP is an FCC program that provides non-transferrable discounts on monthly broadband internet access services. An eligible household is limited to one monthly service discount. Eligible consumers may get ACP services from Clear Wireless or any participating provider. Benefits may be transferred to another participating provider at any time. When the FCC announces the end of the ACP program, or we end our promotional FREE ACP service offer, we will notify you, and you may keep your ACP service by paying the applicable un-discounted rate plus fees and taxes. For more information about ACP eligibility and the program, go to https://www.clearwireless.com/how-to-qualify or call us at (888) 303-6360. Other terms & conditions may apply.